BLACKVUE DASH CAMS

How can an SD card get worn out?

An SD card gets worn out when it goes through many read-write cycles which may cause errors. Those errors unaddressed may seriously damage an SD card. So, we recommend to format your SD card using our SD Formatter every week or at least every 2-3 weeks. Also after formatting it is strongly recommended to update the firmware. Always switch off the power prior to taking the SD card out of your BlackVue.

How do I connect to the camera with my Smart Phone?

This is a very helpful YouTube tutorial explaining how to connect directly with your Blackvue Dash Cam from your smart phone either iOS or Android based. The camera is connected on a peer to peer basis, which means that no internet is available to your mobile.

How do I connect to the cloud?

Here is a YouTube Clip which shows and explains how to set up connection via the Cloud. You will need a 4G / Wi-Fi Dongle

Can BlackVue firmware be updated via BlackVue app?

Yes, it’s possible, however prior to firmware update you have to format the SD card on your computer using SD Card Formatter.  It is better to go to www.blackvue.com then support then downloads and load the updated firmware on to the original 16GB Card. Once update they can use large cards. But it is important to format the card prior to inserting into camera You will need the original 16GB Micro SD Card. Download the https://www.blackvue.com/downloads#app-viewer .Insert your 16GB Card into the PC and format using the program.

Rear Camera is not working

Check that the connectors of the ends of the interconnecting cable are intact. If not it could be that the centre pin is lodged in the front or rear camera and needs to be removed. Purchase a new interconnecting cable and all should be okay. If this does not cure the problem then rear camera or front camera is defective. If in warranty and purchased from Baros Technology Ltd please contact the office for the RMA process to follow.  If out of warranty please contact the office and Baros can outline the repair process.

Camera says no SD card or please check SD card

This could mean that the camera or the SD Card is faulty. To test insert the original 16GB Card to see if the fault occurs. If it does then it is the camera that is faulty. If it doesn’t then it is the camera that is faulty. If in warranty and purchased from Baros Technology Ltd please contact the office for the RMA process to follow.  If out of warranty please contact the office and Baros can outline the repair process.

Camera keeps restarting

Please check that an official Blackvue memory card is being used. Insert the original 16GB Card supplied to see if the same fault occurs. If it doesn’t then there is fault with their memory card, which will need replacing

How to play a recorded file

BlackVue recordings are saved in MP4 format so that you can easily play the recorded files using a general video player (PC, smart phone or navigation) without file format conversion. Alterantively view the footage connected to your mobile device whilst connected in the vehicle or remove the SD Card and view in the Blackvue Viewer

What are the options to enable Parking Mode

The built voltage discharge protector is a circuit that supplies power to BlackVue from the vehicle battery according to the configured voltage or the configured timer to prevent the battery of the vehicle being discharged. Alternatively you can use a secondary Battery such as the NEO6 Battery Pack which provides power to the camera system when parked. The battery is re-charged whilst driving. By using this method means that the main vehicle battery is not used in Parking Mode.

Installation location for BlackVue

Attach the BlackVue camera system to a windshield of your car using double-sided tape provided in the kit

How long does it have warranty period?

The warranty of BlackVue is 1 year from the purchase date.  

Does the angle automatically rotate 360°

Main body is manually rotated 360°. It records vehicle’s interior.
User can install it to vehicle rear window, and it records rear shot as well.

AMPIRE IMMOBILISER

Can I use CAN based trackers with the AMPIRE WFS400

It is possible to use any type of Tracker whether is be CAN based or just a straight three wire device without impacting on the operation of the AMPIRE WFS400 Immobiliser